Frequently Asked Questions

Typically every 12–18 months; sooner for pets, kids, or heavy traffic.

Yes — we use fiber-appropriate methods and test dyes first.

Often yes, depending on how deep it penetrated and how long it sat. We’ll assess and recommend the right treatment.

Yes for certain rugs and situations; some rugs are best cleaned off-site for best results.

Most rugs are ready within a few days; timing depends on rug type, condition, and drying needs.

Optional protectant is available to help resist future spills.